Cravolio Support

Need help? Email info@valyxdigital.com. We usually reply within 2 to 3 business days. Please include your iOS version, your app version, and what happened.

How do I save a video?

Open the video in Instagram, TikTok, YouTube or another app, tap Share, choose Cravolio, pick a collection, and tap Save.

Why is a thumbnail or title missing?

Some platforms limit what they share in previews. The video still saves, and you can edit the title in the save screen.

How do I find my favorites and the videos I've made?

Open the Favorites tab. Use the "Made it" chip to see only the videos you've cooked.

How do I cancel my subscription?

On your iPhone, open Settings, tap your name, tap Subscriptions, choose Cravolio, and tap Cancel Subscription. Subscriptions are managed by Apple. Prices and billing periods are shown in the app before you subscribe.

How do I restore a purchase?

Open the subscription screen or the Profile screen and tap Restore Purchases.

How do I turn off analytics?

Open the Profile screen and turn off "Share anonymous usage data."

How do I delete my data?

Your library is stored on your device, and there is no account. Deleting the App deletes it. To ask us to delete analytics or purchase data, email us with the Support ID shown in the Profile screen.